Terms & Conditions
Last updated: September 2026 · Please read carefully before submitting an enquiry
1. Acceptance of Terms
By accessing, browsing, or submitting an enquiry on the Hills Tourism website (hillstourism.com), you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should not use this website.
2. Enquiry-Based Service Model
Hills Tourism operates exclusively on an enquiry-led planning model:
- No Automatic Bookings: Submitting a form on this website does not constitute a confirmed reservation, ticket issuance, or binding contract.
- No Online Financial Transactions: This website does not process credit cards, bank transfers, or payments. All travel arrangements are finalized directly through human consultation with our trip specialists.
- Indicative Estimates: All prices, durations, day itineraries, hotel categories, and vehicle options displayed on the website are indicative representations to assist in your vacation planning and are subject to seasonal availability and mutual confirmation.
3. User Responsibilities & Acceptable Use
When submitting enquiries or interacting with our services, you agree to:
- Provide genuine and accurate contact information (phone number, travel dates, and passenger details).
- Refrain from submitting automated, duplicate, malicious, or spam enquiries.
- Use the HillGuide chat assistant respectfully and solely for mountain travel planning purposes.
4. Intellectual Property
All website text, custom brand styling, logos, graphics, visual layout, and editorial trip itineraries are the intellectual property of Hills Tourism. Photography and imagery are curated or hosted via Cloudinary under appropriate rights. You may not reproduce, republish, or scrape content without prior written permission.
5. Limitation of Liability
While Hills Tourism strives for 100% accuracy in descriptions and local advice, website information is provided on an "as is" basis. Hill weather, road conditions, park opening seasons, and local regulations are inherently variable in mountainous terrains. Formal travel terms, cancellation policies, and liability guidelines are provided in customized trip agreements prior to trip execution.
6. Contact & Inquiries
For inquiries regarding these Terms & Conditions, please contact us:
Hills Tourism Support & Operations
Email: hello@hillstourism.com
Phone / WhatsApp: +91 99990 00000
Operating Hours: 9:00 AM – 9:00 PM IST (7 Days a week)